TERMS & CONDITION

Sub: AMC FOR INTERNAL TELEPHONE CABLING

1. The AMC will be effective for a period of one year from the date of Award of the contract and signing of Agreement.

2. No increase in rates will be acceptable during approved period of AMC.

3. This AMC can be terminated by ITPO at any time without assigning any reasons.

4. The awardee party can terminate this agreement by giving 30 days notice.

5. The awardee party shall be responsible for the compliance of all statutory enactments & other provision such as Labour Laws etc. The ITPO shall not be responsible for any violations whatsoever committed by awardee party nor the ITPO can be held responsible for claims raised by the employees of the awardee party against them.

6. That the AMC charges shall be paid by ITPO on quarterly basis. Payment shall be made by way of a cheque in favour of awardee party.

7. That in case of any disputes between the parties same shall be referred to CMD, ITPO or his nominees to act as a sole arbitrator in accordance with Arbitration and cancellation act, 1996. The Award of the arbitrator shall be final and binding on the parties.

The party shall execute/complete the following works.
a. Checking of all MTNL lines from siemens of MDE.

b. Maintenance of entire cabling network of EPABX system installed in ITPO.

c. Repairing of Rosset Boxes, and keep the same in working orders.

d. Checking of all Distribution extension lines and keep the same is working order.

e. Checking of all extension lines & D.B. Frame and keep the same in working orders.

f. Repairing of faculty analong instruments (Siemens make).

g. Regular visit to ITPO for proper running of EPABX/Maintenance of entire cabling.

h. Complaint shall be attended within 24 hours on receipt of the complaint failing which penalty as deemed considered by ITPO shall be imposed.

i. The awardee party will depute one Technician during the IITF.

j. The awardee party will not open/alter/modify/change/temper etc. With the cabling connected with the EPABX System of M/s Siemen, without the prior written approval of the ITPO.

k. In case awardee party does not turn up for maintenance of cabling etc. ITPO will have the right to get the job done from other party and contract firm shall bear the cost of additional repairs.