India Trade Promotion Organisation, a Govt. of India enterprise has mail, proxy, NMS and EISA servers connected to about 400 clients at a single location in New Delhi. Whereas the web-enabled e-mail facility (Lotus Notes) is extended to about 150 users, internet facility has been extended to about 100 users. ITPO is currently using CA Anti virus and NetWALL for Mail Filtering and Web filtering.

For the above purposes, General Manager, Computer Department, ITPO invites sealed bids in two-packet system (technical and financial) from ISO 9001-2000 certified companies which are authorized dealers/distributors of reputed manufacturers for supply, installation/customization and after-sales-support of a comprehensive anti-virus, anti-spamming, mail filtering and web filtering solution in the LAN environment.

Interested companies may quote their competitive prices in the tender form which may either be downloaded from our website www.indiatradefair.com or collected from the following address at a tender fee of Rs. 500 in cash or through bank draft favouring India Trade Promotion Organisation payable at Delhi/New Delhi. Those downloading the tender form from the website have to deposit the tender fee at the time of submitting the sealed bids.

Sealed bids along with bank draft for Rs. 10,000 towards the earnest money deposit may be submitted at the address given below by 3.00 pm on or before , 15.02.2011. The bids shall be opened in the presence of the representatives of the bidders who wish to be present.

• Cost of tender document : Rs. 500 through demand draft or in cash

• Earnest money deposit : Rs. 10,000 through demand/bank draft of any nationalized bank

• Last date for sale of tender : 21.04.2011

• Last date for submission of tender : 22.04.2011 (upto 3 :00 PM)

Document & Clarifications

1. Sealed Bids are to be submitted in two parts separately viz. (1) Technical Bid and (2) Commercial Bid.

2. Tender document can be collected in person on payment of Rs. 500 in cash or by a demand/bank draft for the said amount favouring India Trade Promotion Organisation, payable at Delhi. Tender form can also be downloaded from our website: www.indiatradefair.com and the tender cost deposited alongwith the Technical Bid in the form of DD.

3. Technical bid should be submitted in the prescribed format in sealed business-envelope with “Technical Bid for Supply, Installation and after-sales-support of Comprehensive anti-virus and Renewal of Existing NetWALL (anti-spamming, mail filtering and web filtering solution) in the LAN environment ” clearly written on the envelope.

4. Bidders are requested to go through the terms and conditions laid down in the annexure to this tender letter.

5. Performance Guarantee (PG) amounting to 10% of the total bid value will be deposited by the successful vendor by way of demand draft favoring India Trade Promotion Organization, payable at Delhi at the time of handing over the purchase order by ITPO. PG shall be refunded after successful completion of contractual period of the services.

6. ITPO shall award the job initially for 1 year which contract may be extended or renewed subsequently, subject to satisfactory performance.

7. 100% payment shall be released after complete delivery of ordered items and satisfactory installation at ITPO’s premises. ITPO will process the payment as per procedure and terms & conditions in vogue.

8. Bidders are requested to submit the following along with the Technical Bid:

1. Copy(s) of authorization letter(s)/certificate(s) from the manufacturer to the effect of being the bidder being authorized distributor/reseller/channel partner.

2. Copies of certificates of VAT/TIN and Service Tax registration.

3. Copy of ISO 9001-2000 registration (please also mention the website URL in the relevant column of Technical Bid for verification).

4. Audited copy of latest balance sheet.

5. Proof of a minimum of ten permanent technical qualified engineers on the roll of the company.

6. Earnest money deposit (EMD) of Rs. 10,000/- (Rupees Ten Thousand only) in the form of bank/demand draft of any nationalized bank favoring India Trade Promotion Organization, New Delhi.

7. Demand/bank draft towards the tender document cost of Rs. 500 if not already deposited with ITPO or the copy of the receipt from ITPO if tender fee has already been deposited.

8. Copies of job orders, for supply of tender item(s) as required by ITPO, from Central/State Govt. organizations issued to the bidder during the last 3 years may be enclosed.

9. Detailed configuration & price of any hardware item(s) offered, using separate sheet.

9. Commercial bid must be contained in a separate business-envelope super scribed with “Commercial Bid for Supply, Installation and after-sales-support of Comprehensive anti-virus and Renewal of Existing NetWALL (anti-spamming, mail filtering and web filtering solution) in the LAN environment” and should contain the unit price & the tax; %age, amount and category in respect of each deliverable.

10. Rates quoted in the commercial bid must be valid at least for 60 days from the last date for submission of bids.

11. Clarifications, if any, may be sought from Shri Azam Khan, Dy. Manager on or before 21.04.2011 during 11:00 AM to 12:30 PM and 12:30 PM to 5:00 PM on working days.

12. ITPO reserves the right to reject any bid without assigning any reason.

13. Technical and commercial bids must be submitted together in a sealed business-envelop latest by 22.04.2011 (Upto 3:00 PM) to: