India Trade Promotion Organisation

General Manager, Computer Department on behalf of CMD, India Trade Promotion Organisation invites technical and commercial bids from ISO 9001-2000 certified companies for rendering comprehensive on-site maintenance services for various models/brands of computers, peripherals, networking active components and network I/Os and networking environment for a period of about 18 months as per the details given in the commercial bid form attached to this tender letter.

Cost of tender document :	Rs. 500/- through demand draft or in cash
Earnest money deposit :	Rs. 20,000/- through demand/bank draft
Last date for sale of tender : document & clarifications	July 24 2008 (upto 05.00 pm)
Last date for submission of : sealed bids	July 25, 2008 (upto 05.00 pm)
Opening of technical bids :	July 28, 2008 (at 3.00 pm)

(1) Bids are to be submitted in two parts separately viz. (1) Technical Bid and (2) Commercial Bid.

(2) Tender document can be collected in person on payment of Rs. 500/- in cash or a demand/bank draft for the said amount favouring India Trade Promotion Organisation, payable at Delhi. Tender form can also be downloaded from our website: www.indiatradefair.com and the tender cost deposited alongwith the Technical Bid in the form of DD.

(3) Technical bid should be submitted in the prescribed format in sealed envelope with “Technical Bid for Maintenance of Computers, Peripherals, Networking Active Components, Network I/Os and Networking Environment” clearly written on the envelope.

(4) Interested bidding companies must have a minimum annual turnover of Rs. 25 lakhs during each of the last three years for jobs of AMC of PCs, peripherals, networking equipment etc.

(5) Bidders are requested to go through the terms and conditions laid down in the annexure to this tender letter.

(6) Bidders are requested to submit the following along with the Technical Bid:

i) copy(s) of authorization letter(s)/certificate(s) from the manufacturer to the effect of being their authorized distributor/reseller/channel partner,

ii) copies of certificates of VAT/TIN and Service Tax registration,

iii) copy of ISO 9001-2000 registration (please also mention the website URL in the relevant column of Technical Bid for verification)

iv) copies of EPF & ESI returns for the last three months,

v) audited copy of latest balance sheet,

vi) proof of a minimum of ten permanent qualified hardware engineers on the roll of the company. (please support by copies of EPF/ESI returns)

vii) earnest money deposit of Rs. 20,000/- in the form of bank/demand draft favouring India Trade Promotion Organisation, New Delhi

viii) demand/bank draft towards the tender document cost of Rs. 500/- if not already deposited with ITPO or the copy of the receipt from ITPO if tender fee has already been deposited

ix) Copies of job orders for maintenance of computer hardware, peripherals and software, networking components etc. from Central/State ministries, PSUs etc. issued to the bidding company during the last one year are also desirable.

(7) Commercial bid contained in separate envelope and “Commercial Bid for Maintenance of Computers, Peripherals, Networking Active Components, Network I/Os and Networking Environment” written on the envelope should contain the unit price and the tax amount in respect of each item. The percentage of tax applicable on the items should also be mentioned.

(8) Rates quoted in the commercial bid should be valid at least for 45 days from the last date for submission of bids.

(9) Clarifications, if any, may be sought from the above on or before July 24th, 2008 between 10.30 am and 05.00 pm.

(10) Services of two resident hardware engineers in ITPO’s premises during the working days for the maintenance of items covered under maintenance would be compulsory.

(11) ITPO reserves the right to reject any bid without assigning any reason.

(12) Technical and commercial bids must be submitted latest by July 25th, 2008 (upto 05.00 pm) to:

Shri Prem Singh
Market Analyst
Computer Department
India Trade Promotion Organisation
Pragati Bhavan, Pragati Maidan
New Delhi – 110001
Tel: 011-23371952

General Manager
Computer Department

» Tender in downloadable (pdf) format
» Terms and Conditions (pdf)
» Application Form (pdf)