General Manager, Computer Department on behalf of CMD, India Trade Promotion Organisation invites technical and commercial bids from authorized/experienced dealers for annual maintenance contract for the following Software installed in LAN Room of ITPO for a period of three years.

S.N.	Description	Qty
1	RAC on Sun Server (OS Level, SAN & Application - Oracle)	1 No.
2	Veritas	1 No.
3	Oracle 91 - RAC	1 No.
4	Windows 2000 Server ( OS )	4 Nos.
5	Windows 98 (OS)	85 Nos.
6	Antivirus Server - Symantec with 200 clients	1 No.
7	ISA Server with 200 clients	1 No.
8	Websense with 150 clients	1 No.
9	Lotus mail 6.5 Server with 200 clients	1 No.
10	NMS with 200 clients	1 No.
11	E-Trust Firewall	1 No.
12	Axis CD Server	1 No.
13	MS-Office (Troubleshooting)	85 Nodes
14	Software maintenance of Router	1 No.
15	Software maintenance of PIX	1 Pair
16	Software maintenance of IDS	1 No.
17	Hindi Software (Indica)	85 Nodes

 
Technical

1. The firm/company should have experience of over 5 years in the development of software and having business turnover of more than Rs.30 lakhs per annum during the last 2 years ending March 31, 2006.

2. The firm/company should have a previous maintenance contract for at least two years with a Government Department/Public Sector Undertaking in Delhi. The company should furnish statement of previous work for the last two years.

3. The firm/company must have expertise in on-site maintenance as well as development of application software.

4. The company should produce copies of documents relating to allocation of service tax registration number, VAT registration number and PAN number.

Financial

1. The rate may be quoted on annual basis for application software in a separate sealed cover.

2. The other terms & conditions for awarding the AMC shall be as follows:

(i) The application software maintenance includes installation, upgrading and providing support.

(ii) The vendor will provide one resident software engineer on all the working days from 10.00AM to 6.00PM. The engineer would be equipped with mobile phone to ensure their availability. Amount will be deducted software engineer remains absent/leave without providing substitute.

(iii) The contract will be valid for a period of three years and the period of AMC will be informed after the finalization of the contract. The rates quoted will remain in force for the full period of contract. No demand for revision of rate on any account shall be entertained during the contract period.

(iv) The AMC charges will be payable at the end of each quarter based on satisfactory services for the quarter.

(v) Bidders must submit Earnest Money Deposit of Rs.25,000/- in the form of Bank Draft favouring "India Trade Promotion Organisation", New Delhi along with the quotation letter. Quotation received without earnest money will not be considered. The earnest money deposited by successful tenderer shall be retained as the Security deposit for the fulfillment of performance of the terms and conditions of the contract. The security deposit will be refundable after successful completion of the contract. Earnest money received from other unsuccessful tenderer will be returned without interest on demand.

The tender documents can be collected in person on payment of Rs.500/- in cash or by way of demand draft of the said amount favouring India Trade Promotion Organisation, payable at New Delhi. Tender form can be downloaded from our website: www.indiatradefair.com and the tender cost deposited alongwith the bid by way of demand draft. The last date for sale of tender is 17th January 2007.

Technical and commercial bids are required to be submitted separately in sealed covers marked "Quotations for AMC for Application Software for Trade Portal" written on the envelope and sent to Mrs. S. Swami, Senior Manager, Computer Department, India Trade Promotion Organisation, Ground Floor, Pragati Bhawan, Pragati Maidan, New Delhi-110001 by 31st January 2007 upto 3.00PM. Technical bids will be opened on 31.1.2007 at 4.00PM.

Note:

1. Late submission of tenders will not be accepted.
2. The tender is not transferable.
3. ITPO reserves the right to accept or reject any or all tenders without assigning any reasons.

Mrs. S. Swami
Senior Manager
Computer Department
India Trade Promotion Organisation
Pragati Maidan
New Delhi-110001.