India Trade Promotion Organisation
(A Govt. of India Enterprise)
Computer Department
Pragati Bhavan, Pragati Maidan
New Delhi

Notice Inviting Tender

India Trade Promotion Organisation invites technical and commercial bids from ISO 9001-2000 certified companies for rendering facilities management services for manning the Local Area Network (LAN) Centre of ITPO which is equipped with Sun servers, Dell servers, central switch, workgroup switches, router, PCs, printer etc. on 24 hours a day X 7 days a week and 3 shifts a day basis for a period of two years. Initially, the contract will be for one year and renewed for the 2nd year subject to satisfactory services during the 1st year.

The man-power to man LAN centre should have basic operational knowledge related to Unix, Windows 98/XP etc., Windows Server 2000/2003/2008, Oracle, Lotus Notes etc. softwares, servers, central switch, PCs, printers, UPS, networking equipments & components etc. and should be able to take care of routine operations and minor problems related to computers and servers as also take daily/weekly back-up of the data from servers as per the schedule to be fixed by ITPO.

• Cost of tender document        :     Rs. 500/- through demand draft or in cash

• Earnest money deposit           :     Rs. 10,000/- by way of demand/bank draft
• Last date for sale of tender     :     August 26, 2009 (upto 05.00 pm)

        document & clarifications

• Last date for submission of     :     August 27, 2008 (upto 03.00 pm)

  sealed bids
  
  
  1. Tender document can either be collected in person on payment of Rs. 500/- in cash or a demand/bank draft for the said amount favouring India Trade Promotion Organisation, payable at New Delhi or downloaded from our website: www.indiatradefair.com and the tender cost deposited along with the Technical Bid in the form of DD.
     
  2. Technical bid should be submitted in the prescribed format in sealed envelope with “Technical Bid for Facilities Management Services” clearly written on the envelope accompanied by the earnest money deposit.
     
  3. Bidders are requested to submit the following along with the Technical Bid:
     
     • copy(s) of authorization letter(s)/certificate(s) from the manufacturer to the effect of being their authorized distributor/reseller/channel patner,
       
     • copies of certificates of VAT/TIN and Service Tax registration,
       
     • copy of ISO 9001-2000 registration (please also mention the website URL in the relevant column of Technical Bid for verification)
       
     • audited copy of latest balance sheet,
       
     • proof of a minimum of ten permanent qualified hardware/software engineers on the roll of the company.
       
     • Earnest money deposit of Rs. 10,000/- in the form of bank/demand draft favouring India Trade Promotion Organisation, New Delhi and (iii) demand/bank draft towards the tender document cost of Rs. 500/- if not already deposited with ITPO or the copy of the receipt from ITPO if tender fee has already been paid.
       
     • Copies of job orders for similar jobs from Central/State ministries, PSUs etc. issued to the bidding company during the last one year are also desirable.
       
  4. Commercial bid should be submitted in the prescribed format in sealed envelope with “Commercial Bid for Facilities Management Services” clearly written on the envelope.
     
  5. Commercial bid should contain the per-year price and the two-year price in the respective columns. The tax applicable on the items - both in terms of percentage as well as the total tax amount - must be clearly mentioned.
     
  6. Security Deposit: The successful vendor shall deposit an amount equivalent to 10% of the annual contract value towards security within 10 days of signing the contract. The security deposit may be in the form of Demand Draft/Pay Order/Bank Guarantee of any nationalized Bank. In case of default in services as per the contract, the security submitted by the supplier is liable to be forfeited in part or full. Security shall be released immediately after the Bank Guarantee period is over. No interest will be payable by the purchaser on the performance security.
     
  7. Clarifications, if any, may be sought from the under-mentioned officer on or before August 26, 2009 between 10.30 am and 05.00 pm.
     
  8. Payment terms: 25 per cent of the total amount to be paid in the beginning and the remaining in equal quarterly installments.
     
  9. ITPO reserves the right to reject any bid without assigning any reason.
     
  10. Technical and commercial bids must be submitted latest by August 27, 2008 (upto 03.00 pm) to:

Shri Prem Singh
Manager
Computer Department
India Trade Promotion Organisation
Pragati Bhavan, Pragati Maidan
New Delhi – 110001
Tel: 011-23371952

General Manager
Computer Department